Processing Time: Orders are typically processed within 1-2 business days after payment is received.
Shipping Time: Shipping times may vary depending on your location and the shipping method selected during checkout. Estimated delivery times will be provided at checkout.
Shipping Costs: A nominal charge will be levied for orders less than Rs 699. No shipping charge for orders greater than Rs 699.
Tracking Information: Once your order has been shipped, you will receive a tracking number via email and SMS, allowing you to track the status of your delivery.
International Shipping: We currently do not offer international shipping.
Returns and Exchange Policy: We currently do not offer returns or exchanges. But stay tuned, we will update this very soon.
Refunds: We will process your refund within 3-5 business days back to your original payment method for prepaid orders.
Warranty Terms: All warranties are covered directly by the brands. If you require assistance with a warranty claim, please contact the brand's customer support. Surgismart does not provide direct warranty coverage.
Note: Certain items may be subject to additional terms and conditions outlined at the time of purchase. If you have any questions or concerns about our shipping, returns, or warranty policies, please don't hesitate to contact us.
Thank you for choosing Surgismart. We appreciate your business!