Frequently asked questions
1. What makes Surgismart different from other medical suppliers?
Surgismart offers 100% transparent pricing, expert-verified listings, and only trusted brands. Whether you're a hospital, clinic, or home user, you get clear product info, competitive pricing, and expert guidance—all in one place.
2. Are all products listed on Surgismart authentic and verified?
Yes. We only list products from genuine brands and verified suppliers. Every listing goes through quality and authenticity checks, so you get only what professionals trust.
3. How long does delivery take?
We ship across India with reliable medical logistics partners. Most orders are delivered within 3–7 working days, depending on your location and product type. You’ll receive tracking updates once your order is dispatched.
4. Can I speak to an expert before buying?
Absolutely. Our team includes medical supply specialists available via chat or call to help you choose the right product based on your need and budget—no pressure, just expert help.
5. What if the product is damaged or defective?
If your product arrives damaged or defective, we offer a hassle-free replacement for eligible items. Just contact us within 48 hours of delivery with photos, and we’ll take care of the rest.